…According to BCS:

Software as a service (SaaS) does not feature in most businesses’ plans, despite the potential benefits, according to new research.

A survey by BT found that 81 per cent of its business customers did not know very much about SaaS and had not considered using it at their company, reports silicon.com.

Chris Lindsay, general manager of SaaS at the telecoms giant, told the website that firms risked falling behind by not adopting the technology.

‘It’s quite eye-opening really in terms of the lack of awareness but [also] the benefits are very clearly spelt out by the customers who have adopted the services,’ he said.

He cited other research from BT which discovered that 60 per cent of companies which used SaaS have seen costs cut and 50 per cent have reported a freeing-up of time.

Despite the seemingly negative attitude expressed by those who have yet to take up SaaS, Mr Lindsay believes it has moved ‘out of the innovators and early adopters to what we call the early majority’.

This isn’t really anything we didn’t know already, but it helps to quantify some of the thoughts about SaaS.  If we’re in the early majority for SaaS, where are we for DaaS?  If we’re behind on the chart, it would be pretty ironic due to the flexibility of DaaS over SaaS.

Ultimately, I just don’t think many people feel ready to have software or indeed anything as a service; there is no sense of ownership, and I think it’s really this (pretty silly but very human respnse) that *really* puts people off.  I predict that people will keep trolling along as best they can until market forces will make such services the only option in order to remain competitive.  And I’m not the only one that thinks SaaS is the future.

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